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Service Dispatcher / Office Assistant

Redmond, Oregon
$15.00 to $20.00 Per Hour
Job Type
1 Oct 2021
AccuAir Heating & Cooling is Family-Owned and operated Heating and Air Conditioning Company. We are looking for a goal-minded individual to assist our technicians, customers and office. This role will focus on answering phones, scheduling and office administrative tasks. Must have a great "can do" attitude. If you have experience offering ABSOLUTE CUSTOMER SATISFACTION we want you to be a part of our team, please apply now!Pay Scale: $15.00 - $20.00 per hour, dependent upon skill set + BenefitsBenefits: Medical and dental (100% for employee), Paid Holidays, Paid Vacation, 401k with company matchFLSA Status: Non-ExemptWork Hours: 9:00 am - 5:30 pm, Monday through Friday, some overtime as neededPrimary Job Function: To assist with all incoming phone calls, manage the day-to-day scheduling operations. Responsible for the creation of department job files, daily/weekly/monthly reporting, contacting clients regarding scheduling issues, scheduling subcontractors and inspections. Responsible for coordinating communication between service technicians, installers, field supervisors, customers, vendors and the office.Required Qualifications:Impeccable customer service skillsAbility to multi-task within a fast-paced environmentGeographical knowledge of sales area or map reading skills3+ years office experienceHigh school diploma or general education degree (GED)Qualifications Desired:3+ years dispatching experience within a service-related industryExcellent verbal skillsProfessional phone skillsStrong interpersonal skillsEnergetic personalityWell organized and ability to work independentlyWorking knowledge of GPS and mapping software
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  • Job Reference: 386582745-2
  • Date Posted: 1 October 2021
  • Recruiter: AccuAir, Inc.
  • Location: Redmond, Oregon
  • Salary: $15.00 to $20.00 Per Hour
  • Sector: Administration
  • Job Type: Permanent