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Property Manager - Gulf Shores/Orange Beach

Gulf Shores, Alabama
Job Type
1 Oct 2021
Mid-Level Property Management Opportunity. This role will have a defined area and assigned portfolio of units to manage after training is completed. This is a great opportunity for someone who has 3+ years in property management. Position travels daily based on scheduled work days between Gulf Shores and Orange Beach, Alabama. Must have reliable transportation. Job SummaryPrimary responsibility to keep assigned portfolio in safe, clean, functional, and appealing condition. This position is responsible for the physical management of the property, including regular maintenance, appearance, inventory, cleanliness, and emergency repairs. This is accomplished by working hand and hand with coordinating Southern departments and adhering to the Sundown Rule. Essential FunctionsWork with Client Success Manager regarding preferred method of communication for owners in assigned portfolio. Perform Quality Control inspections monthly of assigned portfolio and enter corresponding notes in system.Review and confirm completion of all new property paperwork with Client Success Manager and entered in system and on a timely basis.Build and maintain relationships with HOAs and/or property/community service staff to enhance relationships between, Southern and owners.Property On-Boarding and Property Off-Boarding.Review owner statements monthly in conjunction with Client Success Manager & accounting to verify accuracy of statement along with eliminating owner credits, where applicable.Understand financial goals of assigned portfolio and always operate with Southern's best interest on behalf of owner.Communicate professionally with vendors/contractors concerning scheduling, billing, certificates of insurance and other needs, where applicable. Keep in mind some billing goes directly to invoices email in accounting. Submit A/P invoices to the corporate office for payment; maintain detailed records associated with work orders, inspection and supply inventory.Communicate with Supervisor regarding units coming on/off program and execute standard protocol.Maintain company vehicle according to company policies and submit complete logs for gas and credit card expenses as required in company policies. Establish new pictures and continually monitor the need for updates (Inside Maps).Maintain continuous maintenance schedule and assignments for property portfolio and assist other Property Managers, as needed.Schedule Seasonal Inspectors for pre-inspection/spot checking, if applicable.Report guest damages and missing items to the Guest Ambassador Department immediately; provide photos of damages and documentation for the guest to be charged.Assist with housekeeping staff, including hiring and terminating and meeting to review scores.Administer "go-back" protocol with housekeepers for any guest satisfaction issues in relation to property conditions.Responsible for installation/maintenance of WIFI in units.Attend meetings with supervisor and/or upper management, as requested.Maintain professional and personal development by attending in-house development sessions and self-development through iSolved University.Learn and ensure compliance with all company, local, state, and federal safety rules.Direct staff to follow a "safety first" principle and ensure that unsafe conditions are corrected immediately.Be aware of the company's emergency preparedness plan and responsibilities. This includes being available for implementation and assistance if necessary.Being available 24/7 for customer support if such issue should arise (must be available by phone call or text message after hours).Perform other duties as assigned.Educational RequirementsMinimum Education High school diploma or GED required, Bachelor's degree in Hospitality. Management, Business Administration, Business Management, or related field preferred.Minimum Experience: Three (3) years' experience in property management or related area.Required Skills, Abilities, and/or Working KnowledgeSoftware skills, including use of Microsoft Office software, iSolved/PayProHCS, Track, Fleetio, Concur, Inside Maps, Kaba, and other web-based applications needed for position.Excellent verbal and written communications skills necessary to communication with owners, guests, vendors, team members and management.Decision making skills, time management, teamwork, and organization skills.Travel for position required up to 100% daily. Work ScheduleMust be able to work between Sunday and Saturday. Must be able to work holidays and/or be on-call and available on holidays.May need to work over 40 hours in any given week, based on workload.
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  • Job Reference: 386584013-2
  • Date Posted: 1 October 2021
  • Recruiter: Southern Rentals & Real Estate
  • Location: Gulf Shores, Alabama
  • Salary: On Application
  • Sector: Real Estate & Property
  • Job Type: Permanent