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Program Officer for Community Engagement

Baltimore, Maryland
Job Type
1 Oct 2021
If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!Reporting to the Associate Director for Integration, Lutheran Immigration and Refugee Service's Program Officer for Community Engagement will be responsible for supporting affiliate and partner agencies around the expansion of volunteer and co-sponsorship efforts and employer relationships. The Program Officer interacts primarily with Refugee Services, Outreach, the LIRS resettlement affiliate partner network, and corporations who have expressed commitment to hiring refugees at the national level. Provides critical training and support functions for the field staff to manage volunteer teams focused on resettlement. The Program Officer will connect the efforts of the Outreach team, who oversees the LIRS system for engaging volunteers, and the local sites to ensure that volunteers are securely connected to meaningful activities and that local sites are trained in volunteer coordination and management. They will also develop a sustainable model of employer engagement and create evidence of improved access to advancement opportunities and inclusive workplaces.For 80 years, Lutheran Immigration and Refugee Service (LIRS) has offered welcome and hope to more than half a million refugees. Since 1939, LIRS has transformed lives, with the support and hard work of people like you, to welcome the most vulnerable to the United States-from Sea to shining sea.LIRS is a national organization with a budget of over $88 million per year, and over 100 staff nationwide. Widely recognized for our expertise in implementing federal programs on behalf of refugees and migrants in the United States, LIRS resettles refugees, reunites children with their families or provides loving homes for them, conducts policy advocacy, and advances the protection and rights of vulnerable migrants.Headquartered in the beautiful Inner Harbor of downtown Baltimore we provide services nationwide through a network of staff and affiliates. As we continue to grow, we search for the best candidates and offer excellent benefits to include flexible work hours, medical, dental, vision, life and disability insurance, professional development funds, parental leave, a 403(b) with organizational match, and more!DUTIESCoordinates the implementation of strategies to grow the number of LIRS Partners participating in co-sponsorship and community sponsorship.Promotes and implements those strategies and is the primary point of contact for all levels of affiliate staff, including CEOs and Directors, related to co-sponsorship. Develops new materials, including training, education, advocacy, and evaluation materials for volunteers and volunteer coordinators. Maintains and updates the materials, including handbooks, tools, and resources on community sponsorship. Provides ongoing project support functions and is the point of contact for the Resettlement Affiliate Partner Coordinators and staff. Designs, organize, and implements semi-annual training for affiliate and partner coordinators and resettlement affiliate staff. Provides additional supplemental training and e-learning sessions for volunteer coordinators and resettlement affiliate staff. Designs, organize, and maintains network online communication platform on LIRSConnect, including system administrative responsibilities for the program. Manage and oversee data for the program and reporting for training and engagement. Conduct outreach and maintain communication with employers. Connect employers with LIRS's local network to ensure job opportunities are reaching LIRS's client base. Provide support and guidance for both employers and network staff. Facilitate conversations around the expansion of partnerships with employers to scale up nationally. Maintain and manage an employer database through Salesforce and general employer inquiry inbox. Work closely with LIRS staff to receive updates on new employer relationships and existing opportunities for upscaling. Organize and update AD for Integration on employer initiatives relevant to LIRS's TENT partnership, an important and invaluable relationship. QUALIFICATIONSUndergraduate degree in related field and a minimum 2-3 years of experience in a field with similar or overlapping skill set such as program development, donor services, or volunteer management or the appropriate combination of education and experience. Experience working in a local resettlement environment or with service providers that serve newcomers is highly desirable. Exceptional public relations skills, with a track record of incorporating others and cultivating networks. Excellent interpersonal and relationship management skills, including conflict resolution skills. Exceptional presentation, training, and facilitation skills as well as oral and written communication skills. Familiarity with issues facing newcomers and the communities they live in, including access to services and integration-related issues, commitment to refugee and immigrant rights. Exceptional writing, material development, and data collection skills. Demonstrated proficiency in Microsoft Office Suite programs. Commitment to LIRS' core mission and values. Appreciation and respect for Lutheran beliefs and values, church member motivations, and sensitivities.
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  • Job Reference: 386584871-2
  • Date Posted: 1 October 2021
  • Recruiter: Lutheran Immigration and Refugee Service
  • Location: Baltimore, Maryland
  • Salary: On Application
  • Sector: Community & Sport
  • Job Type: Permanent