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General Manager

Cranberry Township, Pennsylvania
13 Sep 2023
About Urban Air:Urban Air Indoor Adventure Park, located in Cranberry Township, is the pinnacle of indoor trampoline and adventure fun. With a reputation for excellence, we provide an array of attractions suitable for kids and adults. From top-tier trampolines to cutting-edge adventure courses, our commitment is to safe, exhilarating, and affordable entertainment.
Job Overview:Urban Air Cranberry Township is on the lookout for a dedicated General Manager to spearhead our dynamic team and helm the operations of our beloved park. This role is tailor-made for someone with a rich background in hospitality or entertainment management who has a zeal for crafting unparalleled guest experiences.
Key Responsibilities:
  • Direct the daily operations of the park, ensuring adherence to the highest safety and guest service standards.
  • Assemble, mentor, and develop a committed team of staff members.
  • Boost revenue via strategic sales techniques and genuine customer engagement.
  • Steer budgets, provide precise financial reporting, and safeguard the park's profitability.
  • Ensure strict compliance with all health, safety, and regulatory standards, especially those unique to amusement and trampoline parks.
  • Tackle guest feedback and issues promptly and with utmost professionalism.
  • Collaborate closely with marketing teams to fortify brand presence and orchestrate engaging promotional events.
  • Refine operational protocols for maximum efficiency and guest satisfaction.
  • Cultivate robust relationships with vendors, local partners, and the Cranberry Township community.
  • Bachelor's degree in Business Management, Hospitality, or relevant field.
  • At least 5 years of management experience, with preference given to candidates from entertainment, amusement, or hospitality sectors.
  • Proven leadership prowess and team motivation skills.
  • Mastery over financial planning, budgeting, and reporting.
  • Stellar communication and interpersonal rapport.
  • A knack for decisive action in high-pressure scenarios.
  • A genuine passion for delivering unforgettable guest moments.
  • Established connections or familiarity with the Cranberry Township community is a significant plus.
  • Competitive Salary of $60,000 with Additional Incentive Compensation.
  • Comprehensive Healthcare Package.
  • Generous Paid Time Off.
  • Employee Discounts and Exclusive Park Perks.
  • Career Advancement Opportunities within the expansive Urban Air Network.
  • A lively and spirited work ambiance.
Keen to soar with the Urban Air family? Forward your resume, cover letter, and references to NaomiH@. Kindly set your subject line as General Manager Application - [Your Name]. Urban Air Indoor Adventure Park is proud to be an equal opportunity employer. We value diversity and are devoted to creating an inclusive space for all team members.Application Deadline: 9-1-2023
Take your career to new altitudes with Urban Air Cranberry Township, where exhilaration and camaraderie know no bounds!
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  • Job Reference: 1112393051-2
  • Date Posted: 13 September 2023
  • Recruiter: Urban Air Adventure Parks
  • Location: Cranberry Township, Pennsylvania
  • Salary: On Application