Apply for this job now

Field Operations Support Assistant

Location
Bakersfield, California
Job Type
Permanent
Posted
1 Oct 2021
Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES

* Prepares death certificates, prayer cards and related documents
* Completes required permits and or certificates
* Prepares and processes Veteran's Paperwork
* Prepares marker monument placement paperwork
* Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
* Prepares and distributes daily schedules, reports, and documents
* Receives and processes payments and contracts
* Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
* Orders office supplies
* Oversees the processing of installation orders to grounds and maintenance departments
* Processes accounts payable transactions
* Assists with the preparation of obituaries
* Assists Location Management, Sales, Family Service Counselors and payroll as needed
* Acts as backup to Receptionist
* Greets family members and friends
* Communicates client family's needs promptly and accurately to the appropriate staff member
* Conveys a sense of concern and empathy with client family members at all times
* Responds to customer inquiries via telephone, internet and in person
* Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

* High School or equivalent

Experience

* 1 - 2 years of experience in an office clerical or customer service capacity required
* Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

* Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
* MS Office Suite experience preferred
* Basic mathematics skills required
* Good verbal and written communication skills
* Strong organizational skills and detail oriented
* High level of compassion and integrity
* Ability to maintain confidentiality

Postal Code: 93306

Category (Portal Searching): Administration and Clerical

Job Location: US-CA - Bakersfield
Apply for this job now

Details

  • Job Reference: 386579383-2
  • Date Posted: 1 October 2021
  • Recruiter: Service Corporation International
  • Location: Bakersfield, California
  • Salary: On Application
  • Sector: Administration
  • Job Type: Permanent