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Assistant Property Manager

Portsmouth, Virginia
Job Type
1 Oct 2021
If you want a career, not just a job, keep reading! Legend Property Group is filling this job because of company growth. It's a chance to join one of Virginia's finest locally-owned and operated property management companies. We have a growing inventory of beautiful, residential multi-family properties in the Hampton Roads area. This role, specifically, will be responsible for assisting with our Portsmouth and Suffolk portfolio.This company is only interested in hiring a professional who is committed to their trade; someone who has an interest in learning/improving their skills and providing first-class customer service to our residents.An ideal candidate will have had at least 1 year of leasing/sales experience. Legend Property Group is dedicated to fostering career growth and fulfillment through education and training. Opportunities for advancement are ample and encouraged within our company.Hands-on problem-solving skills and the ability to work independently while communicating with your team is a must in this role.Benefits:In addition to having a fun and friendly work environment, we offer a full complement of employee benefits including health insurance, dental insurance, life insurance, short and long-term disability protection, vision insurance, paid time off, paid holidays, free parking in designated lot, and a 401K (where the company matches a defined percentage of the associate's contributions to help fund retirement savings!).The Role:Our Assistant Property Managers provide support to the Property Manager and assume a leadership role in their absence. Together, with the Property Manager, this role is responsible for the overall operation, and the day-to-day implementation of policies, procedures, and programs to ensure a well-managed, well-maintained community. The APM ensures compliance with all applicable regulatory agencies and federal, state, and local laws; maintains acceptable and supportive environment for all residents; manages site staff and their duties, interacts with and supervises vendors.Essential Job Functions:Actively involved in collection procedures and courts processDistribute company or community-issued noticesUpdate and maintain reports so that accurate resident and property statistics are reflected.Efficient and timely processing of all required administrative itemsResponsible for overseeing proper maintenance of all resident and property files.Responsible for reporting unusual or extraordinary circumstances regarding the property or residents that need to be addressed by property manager or upper management.Courteous, efficient handling of resident complaintsCreatively sell with the ability to provide strategic marketing ideas and plansCommunicate professionally and effectively with prospects, residents, co-workers, and vendors.Ensure timely response to all communications, including voicemails and emails. Meet collection-related deadlines on the Legend operations calendarWork with other property management staff to ensure that turned units are ready for move-ins Utilize excellent problem solving, listening and deductive reasoning skillsDeliver top-notch service to help insure the highest level of customer satisfaction and retention possible.Be knowledgeable of lease terms, specification, and all community policies.Become proficient with the Yardi SystemWork with Marketing & Technology Specialist to create and analyze property marketing effortsBe prepared to fill in where needed in the absence of the Property ManagerPerformance Essentials:Highly motivated: Driven by performance and sales. Enjoys creatively helping prospective tenants.Communication and contact: The ability to communicate respectfully and effectively with direct reports, superiors, colleagues, and residents orally and in writing.Dependable, reliable, and punctualIndependence: The ability to complete tasks thoroughly without constant supervision.Time management: The ability to prioritize, organize work efficiently, and make productive use of all time to ensure all essential tasks are completed.Community-oriented: The ability to develop a strong sense of community and leadership among residents and staff while adhering to company policy and procedure.Logical: Utilize excellent problem solving, listening and deductive reasoning skills.Qualifications:Valid Driver's LicenseThe ability to have and maintain a driving record that is deemed acceptable by the company's insurance carrier to drive a company vehicle and/or drive a personal vehicle on company business may be required depending on the assigned propertyReliable transportationHigh School diploma or equivalentAbility to become Fair Housing certifiedAt least 1 year of experience in leasing, property management, or related sales/customer service field Proficiency in Microsoft software such as Excel, Word and Outlook
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  • Job Reference: 386584353-2
  • Date Posted: 1 October 2021
  • Recruiter: The Monument Companies
  • Location: Portsmouth, Virginia
  • Salary: On Application
  • Sector: Real Estate & Property
  • Job Type: Permanent