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Account Manager - Digital Media

Location
Minneapolis, Minnesota
Job Type
Permanent
Posted
1 Oct 2021

About Sidewalk Dog Media


Sidewalk Dog Media, headquartered in Minneapolis, is a woman-owned company established in 2008 to help people spend more time with their dogs. We connect, build, and empower communities of dog parents by providing access to un-Google-able intelligence and experiences to help them support local dog-friendly businesses, rescues & shelters, and more!


Currently WFH, likely transitioning to hybrid.


Seeking a full-time, upbeat, strategic, and results-oriented pack player who will strengthen Sidewalk Dog's B2B relationships and successfully steward digital advertising campaigns.

In this diverse role, you will strategically design opportunities for wag-worthy businesses (national, regional, and local) to engage with our audience, while acting as the lead contact liaison between brands and internal teams. This is a unique position that blends post-sale account management with pre-sale research and preparation.


RESPONSIBILITIES:


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Management of all client campaigns, from pre-sale strategy to post-sale on-boarding, delivery, reporting, and renewal strategy.
  • Collaborate to create strategic sales proposals and assist in presenting to potential clients.
  • Develop clear goals and objectives for client campaigns.
  • Liaison between client and internal teams to secure assets required to fulfill campaign deliverables along desired timeline.
  • Keep all internal teams informed of client feedback, revisions, and approvals.
  • Advise clients on best practices and campaign optimizations.
  • Ensure all deliverables are executed flawlessly, with value added.
  • Provide detailed results for client campaigns demonstrating success with respect to the client's strategic objectives; convey campaign wins in order to retain clients and grow existing clients' investments.
  • Anticipate clients' current and developing needs, challenges, and goals.
  • Provide educational and timely answers to client questions; maintain a friendly, positive, transparent dialog at all times.
  • Establish and maintain strategic partnerships with other non-advertising businesses to further Sidewalk Dog Media's growth trajectory.
  • Provide above-and-beyond customer service to create lasting professional relationships.
  • Collaborate with Marketing Manager & other internal teams on audience growth initiatives and/or strategic partnerships.

COMPETENCIES:

  1. Initiative.
  2. Leadership.
  3. Time Management.
  4. Decision Making.
  5. Communication Proficiency.
  6. Organization Skills.
  7. Out of the Box Thinker.
  8. Trustworthy.
  9. Flexible.
  10. Responsible.


THE IDEAL CANDIDATE:



  • Bachelor's business/marketing/advertising-related degree.
  • 5+ years' experience in account management within an agency or digital publisher.
  • Proven ability to manage multiple projects at a time while paying strict attention to detail.
  • Ability to engage clients quickly, develop rapport, and maintain relationships.
  • Pre-existing relationships with advertisers, agencies, ad networks, and publishers (national account experience a plus).
  • Demonstrable literacy and authority with digital advertising tools and strategies.
  • Excellent communication, listening, negotiation, and presentation skills.
  • Solid experience with CRM software.
  • Support the pack with a willingness to try on any hat and pitch in at any level at any time; comfortable with change / adaptability.
  • Sales experience is a plus!
  • Strong start-up mentality-excited to help grow and scale a business.
  • Ability to work both independently and collaboratively toward a goal.
  • Excellent interpersonal skills, energetic with a positive and optimistic demeanor!
  • Eager to learn from mistakes and implement constructive feedback.
  • Exceptional time management skills and ability to remain calm and solution-focused in times of change and ambiguity.
  • Must love dogs (sharing a home with one isn't required, but you gotta ruv'em!)
  • Kind, dog-loving, and passionate about Sidewalk Dog's purpose-driven mission.


TO APPLY:

To apply, send your resume, cover letter, salary requirements, and start-date availability to with the subject line "CSRM App: ." Cover letters should include specific examples of how your skills and experiences meet or exceed those required.

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Details

  • Job Reference: 386581157-2
  • Date Posted: 1 October 2021
  • Recruiter: Sidewalk Dog Media
  • Location: Minneapolis, Minnesota
  • Salary: On Application
  • Sector: Advert / Media / Entertainment
  • Job Type: Permanent